Tracking Corporate Performance

Applied Intelligence

Green Buildings - Charting the Future

Tracking KPIs

Most utility companies use a Balanced Scorecard approach to tracking corporate performance. Each year they set a range of KPIs aligned to business strategy. They monitor progress throughout the performance period . Results are used as an indicator of organisational health across a range of categories such as:

  • Financial Performance

  • Strategy & Planning

  • People & Safety

  • Environmental & Renewable Actions

  • Customer and Stakeholder Performance

  • Corporate Social Responsibility

  • Operational Performance

Results may or may not be linked to STI and LTI plans and are usually used for corporate reporting purposes.

We monitor KPI reporting across the Utilities Sector and can provide your company with a benchmark analysis to enable you to compare against industry practice. This will enable you to weight KPIs and set realistic targets.

“KPI metrics provide a useful snapshot of corporate performance. But they do not tell the full story. Boards, Remuneration Committees and CEOs need to look beyond the numbers and delve deep into the heart of KPI results. How were they achieved? What factors in the environment impacted upon achievement? What did we miss in our approach to measurement? What does our leadership culture look like from a qualitative perspective and how is it enabling or hindering results?”  Geoff Nunn, 2023

Applied Intelligence - Future Energy

When setting KPIs it’s important to take a balanced perspective. Sometimes it’s useful to know what others in your sector are doing. This in no way limits you from being innovative and capturing the essence of those variables that make a real difference to your company. Charting the future.

  • FINANCIAL PERFORMANCE

    Financial performance is the cornerstone of an organisation’s viability. Tracking gross revenue, EBIT, ROE and TSR are baseline for any commercial enterprise.

  • STRATEGY & PLANNING

    Tracking performance against the various KPIs embedded in corporate strategy is vital to future proof the orgaisation and position for ongoing development.

  • PEOPLE & SAFETY

    Many company companies use employee engagement surveys as a measure of corporate culture. These provide a surface view and need to be supplemented with deeper analysis. Safety is an imperative for all corporate scorecards.

  • ENVIRONMENT & RENEWABLE ACTIONS

    Utility companies need to take the lead when it comes to managing their environmental performance. Scope 1-3 emissions and a forward positioning strategy is imperative.

  • CUSTOMERS & STAKEHOLDERS

    Customers and other stakeholders need to be a the centre of any corporate scorecard. The timeliness and quality of all stakeholder interactions cannot be overstated.

  • CORPORATE SOCIAL RESPONSIBILITY

    All utilities are subject to some form of regulation. Boards are very focused on compliance. There is a need to live real ESG standards and maintain an active community presence.

  • OPERATIONAL PERFORMANCE

    How an organisation goes about delivering its products and services to end users is core to its being. Operational effectiveness is paramount.

We’ve been tracking corporate KPIs in the Utilities Sector and working with companies to develop their scorecards for many years. We know how to assess corporate performance and support a range of companies with this applied intelligence.

If your company needs assistance to set up your performance scorecard contact Geoff Nunn & Associates.  
Email Geoff:  gtnunn@gna.net.au