Tracking Corporate Performance
Applied Intelligence
“KPI metrics provide a useful snapshot of corporate performance. But they do not tell the full story. Boards, Remuneration Committees and CEOs need to look beyond the numbers and delve deep into the heart of KPI results. How were they achieved? What factors in the environment impacted upon achievement? What did we miss in our approach to measurement? What does our leadership culture look like from a qualitative perspective and how is it enabling or hindering results?” Geoff Nunn, 2023
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FINANCIAL PERFORMANCE
Financial performance is the cornerstone of an organisation’s viability. Tracking gross revenue, EBIT, ROE and TSR are baseline for any commercial enterprise.
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STRATEGY & PLANNING
Tracking performance against the various KPIs embedded in corporate strategy is vital to future proof the orgaisation and position for ongoing development.
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PEOPLE & SAFETY
Many company companies use employee engagement surveys as a measure of corporate culture. These provide a surface view and need to be supplemented with deeper analysis. Safety is an imperative for all corporate scorecards.
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ENVIRONMENT & RENEWABLE ACTIONS
Utility companies need to take the lead when it comes to managing their environmental performance. Scope 1-3 emissions and a forward positioning strategy is imperative.
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CUSTOMERS & STAKEHOLDERS
Customers and other stakeholders need to be a the centre of any corporate scorecard. The timeliness and quality of all stakeholder interactions cannot be overstated.
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CORPORATE SOCIAL RESPONSIBILITY
All utilities are subject to some form of regulation. Boards are very focused on compliance. There is a need to live real ESG standards and maintain an active community presence.
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OPERATIONAL PERFORMANCE
How an organisation goes about delivering its products and services to end users is core to its being. Operational effectiveness is paramount.